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Privacy Policy

Effective Date: 01/01/2026

Kerwin (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with us online.

By using this website, you consent to the practices described in this Privacy Policy.

 

Information We Collect

We may collect information about you in a variety of ways, including:

Information You Provide Voluntarily

  • Complete a contact or inquiry form
  • Subscribe to newsletters or updates
  • Register for events or download content
  • Communicate with us by email or other channels 

This information may include your name, email address, company, job title, phone number, and any other information you choose to provide.

Information Collected Automatically

When you access our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on the site
  • Referring URLs

This information is used to understand how visitors use our website and to improve performance and content.

 

How We Use Your Information

We may use the information we collect for purposes including:

  • Responding to inquiries and requests
  • Providing information about our services
  • Managing and improving our website
  • Sending marketing communications where appropriate
  • Understanding audience engagement and website performance
  • Supporting internal business operations and analytics

 

Cookies and Tracking Technologies

Force24 Cookies & Tracking

Our organization utilizes Force24’s marketing automation platform.

Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:

F24_autoID
F24_personID

They allow us to understand our audience engagement thus allowing better optimization of marketing activity.

f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months. Non-essential, first party, 10 years, persistent.

f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behavior and form submissions into the Force24 system from outside sources per user. This is used for personalization and ability to segment decisions for further communications. Non-essential, first party, 10 years, persistent.

The information stored by Force24 cookies remains anonymous until:

  • Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.
  • A user of the website completes a form containing email address from either our website or our Force24 landing pages.

The Force24 cookies will remain on a device for 10 years unless they are deleted.

Other Tracking

We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities.

Device & Browser Type and Open Statistics

All emails have a tracking pixel (a tiny invisible image) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.

Link Tracking

All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference. This reference helps us identify who clicked an email for statistical purposes.

 

Third-Party Services

We may engage third-party service providers to support our website, analytics, marketing, and communications. These providers may have access to information solely for the purpose of performing services on our behalf and are required to maintain appropriate confidentiality and security measures.

Kerwin does not sell personal information to third parties.

 

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted for business or legal reasons.

 

Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 

Your Choices

You may choose to:

  • Opt out of marketing communications by using unsubscribe links in emails
  • Disable cookies via your browser settings
  • Request updates or corrections to your information

Please note that disabling cookies may affect website functionality.

 

External Links

Our website may contain links to external websites not operated by Kerwin. We are not responsible for the content or privacy practices of those third-party sites, and we encourage you to review their privacy policies separately.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.

 

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

hello@kerwin.com

1733 Woodside Road, Suite 260, Redwood City, CA 94061, USA.