Tell us a bit about what you love about the product regulatory practice area or your role in general. I really enjoy the collaboration and partnership both internally and with third parties in the regulatory practice area. There is always complex problem solving, particularly when dealing with a regulator, but it makes the work interesting and challenging. Engaging and educating regulators about the hows and whys of financial services products in the Fintech space and exchanging information that creates better partnership and trust, ultimately results in a beneficial outcome for the industry and for our customers who use the technology, products and services that help sellers more easily run and grow their small businesses.
What do you feel are the most interesting developments in the product regulatory area and for the fintech industry as a whole or for your specific business/industry? The most interesting developments in the product regulatory area are in the changing federal and state regulatory landscape. The CFPB is ramping up its efforts to issue guidance and advisory opinions to assist industry with understanding their obligations under the law. Likewise, states continue to be active in regulatory and legislative changes impacting the financial services space. It will be interesting to see if this increased activity results in a focus of coordination between the CFPB and state regulatory agencies, and perhaps also a point of coordination amongst the CFPB and the Federal Banking Agencies.
What advice do you wish you received when you were younger? 1) Always be open to feedback, whether it is family, friends, a coworker or your lead. Feedback equals opportunity. Opportunities allow us to constantly challenge and work on ourselves. 2) Fear of failure will always keep you from your best self; the bad case scenario should never outweigh missing out on an opportunity. Try new things and make mistakes, it's what makes life worth living.